Question 1

What exactly is companion care?

Accepted Answer

Companion care is non-medical, in-home support focused on helping seniors live comfortably and independently at home. Our companions provide friendly company, help with daily tasks like light housekeeping and meal preparation, run errands, and offer a reassuring presence — so your loved one never feels alone.

Question 2

Do you provide medical or nursing care?

Accepted Answer

No — we are a non-medical companion care service. Our companions do not administer medications, perform medical procedures, or provide clinical care. We do offer medication reminders (reminding clients when it's time to take their prescribed medications), but we do not handle or dispense them. For medical needs, we're happy to coordinate alongside your loved one's healthcare team.

Question 3

What tasks can a companion help with?

Accepted Answer

Our companions can help with a wide range of daily activities: friendly conversation and social engagement, light housekeeping (tidying, laundry, dishes), meal planning and preparation, grocery shopping and errands, transportation to appointments or outings, medication reminders, and respite care for family caregivers who need a break.

Question 4

Can I request a specific companion?

Accepted Answer

Absolutely. We take great care to match each client with a companion who fits their personality, interests, and needs. If you or your loved one would like to meet a companion before committing, we're happy to arrange that. And if the match isn't right, we'll work with you to find someone better suited — no questions asked.

Question 5

How many hours per week do I need to commit to?

Accepted Answer

There's no minimum commitment. We offer flexible scheduling — from a few hours a week to full-time daily visits. Whether you need someone for a couple of afternoons or consistent daily support, we'll build a schedule that works for your family.

Question 6

Can I change or cancel visits?

Accepted Answer

Yes. We understand that life changes, and we try to be as flexible as possible. We ask for reasonable advance notice for schedule changes (typically 24–48 hours), but we'll always do our best to accommodate your needs. There are no long-term contracts required.

Question 7

Do you offer weekend or evening visits?

Accepted Answer

Yes — we offer visits seven days a week, including evenings and weekends. We know that the need for companionship and support doesn't follow a Monday–Friday schedule, so we work hard to be available when you need us most.

Question 8

What happens if my regular companion is sick or unavailable?

Accepted Answer

We always have a backup plan. If your regular companion is unavailable, we'll arrange a qualified substitute and notify you as early as possible. We never leave a client without coverage.

Question 9

How much does companion care cost?

Accepted Answer

Our rates vary depending on the level of care, number of hours, and frequency of visits. We offer a free consultation to discuss your needs and provide a clear, transparent quote — no hidden fees. Contact us to learn about current rates and any available packages.

Question 10

Does insurance cover companion care?

Accepted Answer

Some long-term care insurance policies cover non-medical companion care. We recommend checking directly with your insurance provider. We're happy to provide documentation to support any claims. Medicare and standard health insurance typically do not cover companion care services.

Question 11

How do I get started?

Accepted Answer

It's simple — just reach out. Call us at (863) 452-70-47, send us a message through our contact form, or email us at Caringhandstohelpyou@gmail.com. We'll schedule a free, no-obligation consultation to learn about your loved one's needs and answer any questions you have. There's no pressure and no commitment required.

Question 12

Is there a contract or long-term commitment?

Accepted Answer

No long-term contracts are required. We believe in earning your trust visit by visit. You can start, pause, or stop services at any time with reasonable notice. Our goal is to be a service you want to keep — not one you feel locked into.

Question 13

What areas do you serve?

Accepted Answer

We serve seniors and families throughout Highlands County (Sebring, Avon Park, Lake Placid), Polk County (Lakeland, Winter Haven, Bartow, Haines City), and Hardee County (Wauchula, Bowling Green, Zolfo Springs). If you're not sure whether we cover your area, just give us a call — we're happy to check.

Question 14

Are your companions background-checked?

Accepted Answer

Yes — every Caring Hands companion goes through a thorough background check before joining our team. We also verify references and conduct in-person interviews. Your loved one's safety and comfort are our top priorities, and we take the hiring process seriously.

Question 15

What if I have concerns about a visit or a companion?

Accepted Answer

Please contact us right away. We take all feedback seriously and respond promptly. You can reach us by phone at (863) 452-7047 or by email. We're committed to making things right and ensuring every visit is a positive experience.

Questions? We Have Answers.

About Our Services

Scheduling & Flexibility

Cost & Getting Started

Coverage Area & Safety

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